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Contact Information for Benefit Plans

Who to contact if you have questions or need information:

You contact AccessHR...

  • To apply for benefits
  • To change benefits coverage
  • To confirm status of benefits (single/family)
  • To confirm premiums (you can also check your pay stub)

 

AccessHR

Phone: 1-877-807-9090
Email: accesshr@canadapost.ca

By Mail:
AccessHR
B125-2701 Riverside Drive
Ottawa ON
K1A 0B1

You contact Great West Life...

  • If you have claims or coverage questions
  • To confirm your dependants are covered

 

Great West Life

Phone: 1-866-716-1313 (English or French);
1-800-990-6654 (TTY)

*Have your employee ID and plan number on hand when you call.

 

By Mail: Quebec residents except the National Capital (Ottawa-Gatineau) region

Great West Life – Health and Dental Benefits
800 de la Gauchetière ouest
Suite 5800
Montréal QC H5A 1B9

 

By Mail: All other residents

Great West Life – Health and Dental Benefits
PO Box 3050, Station Main
Winnipeg MB R3C 4E5

By Subject

By Type

Short-Term Disability Plan (STDP)

Claims


Application kit includes:

    • Attending Physician’s Statement Form
    • Employee Statement Form

    Canada Post Basic Life Insurance Plan

    Canada Post Basic Life Insurance Plan

     

    Canada Post Paid Death Benefit - Aged 65 and up

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