1. Canada Post should stop taking unilateral decisions regarding rural mail delivery.

2. Canada Post should not be allowed to move rural mail delivery from roadside boxes to other locations until it has thoroughly consulted and explored all available options with rural residents as well as local union officials who represent rural delivery workers and who have first-hand knowledge of the safety and delivery problems within a community.

3. This process should be subject to an exception in cases where a rural and suburban mail carrier has identified unsafe roadside mailboxes. In such cases, Canada Post, the rural resident and local union officials should work out an interim solution. For example, the rural delivery worker could drive up to the rural resident’s door, have a neighbour accept the rural resident’s mail on a temporary basis with permission from the resident and neighbour or, if necessary, temporarily move delivery to a post office.

4. Canada Post should go back and review roadside mailboxes in cases where proper consultation has not occurred and rural residents have lost home delivery.