Canada Post has altered the duties of the Rural and Suburban Mail Carriers (RSMC) by ordering the delivery of personal contacts items (PCI) and (CMB) lock and key replacement delivery notice cards (DNC) to points of call located at more than 0.5 km off the line of travel.

Following the decision by several employees to exercise their right to refuse to perform work because of work methods they deemed dangerous to their health and safety, the Corporation unilaterally adopted measures, including hiring staff, without referring the matter to the appropriate health and safety committees and without negotiating an agreement or solution with the Union.

When changes are made to a route under Articles 11, 12, 13, 34 and other provisions of the collective agreement, the employer is failing to provide the Transition Committee with all relevant information, in violation of the collective agreement imposed by interest arbitrator B. Keller.