We all know the chant. Unfortunately, it is not that easy to stop Manulife from intruding on our medical
affairs.
Depending on the nature of an employee’s illness or injury, employers do have legitimate rights in terms
of the disclosure of medical information. But employees also have a right to privacy.1 As an agent
of Canada Post, hired to “manage” our injuries and illnesses, Manulife has no more right than Canada Post
does to harass us.
Medical status is best determined by a physician rather than someone without any first-hand medical
knowledge. But Canada Post follows the recommendations of Manulife rather than the advice of doctors. That is
why members should always contact the Union to help them with what is often referred to as the “Manulife
nightmare.”
This Stewards’ Action Bulletin provides Stewards and Locals with some guidance when members need
assistance with Manulife.
NOTES
1. Monarch Fine Foods Co. Ltd. and Milk and Bread Drivers, Employees, Caterers, and Allied Employees Local
647, 20 L.A.C. (2d) 419 (Picher).