Know Your Rights - Urban Collective Agreement

Share This

CUPW Education

This course provides a basic introduction to the urban collective agreement, in 19 modules.

The basics rights and obligations of the contract are explained, along with the grievance procedure, the discipline process, seniority, benefits, harassment, overtime, breaks, and more.


This course is suited to members with limited experience with the contract, and for delivery at the local level.

Depends on the number of modules chosen. 19 modules are available.

Please note that the region (or the local) selects the courses that are offered. Not all courses are offered in a given year. In some cases, a course may not be available because it is not up to date or because it is being translated.

Specialized courses, such as the training of facilitators and of worker advocates, are offered on an as needed basis during each mandate. Typically, participants from two or more regions attend these national-level courses.

Members interested in union education should contact their region.

Click here to get contact information for CUPW Regions and Locals.