Shop Steward - Basic (2.5 days)

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CUPW Education

This course aims to provide new stewards with basic training, knowledge and confidence.

Topics include the different roles of the steward, how to investigate and file a grievance, communication skills, shop steward rights, the steward as organizer/mobilizer, and key provisions of the urban operations and RSMC collective agreements.


This course is for new stewards.

2.5 days

Please note that the region (or the local) selects the courses that are offered. Not all courses are offered in a given year. In some cases, a course may not be available because it is not up to date or because it is being translated.

Specialized courses, such as the training of facilitators and of worker advocates, are offered on an as needed basis during each mandate. Typically, participants from two or more regions attend these national-level courses.

Members interested in union education should contact their region.

Click here to get contact information for CUPW Regions and Locals.