This course examines conflict in the union and how to handle it.
Its aim is to equip locals with a solidarity skills toolbox to help prevent the escalation of conflicts, and help resolve them when they do occur.
Level 1 of Solidarity Skills introduces techniques such as active listening, non-violent communication, and conflict de-escalation skills.
It focuses on different conflict resolution methods, and the development of communication skills used in this work.
Please note that the region (or the local) selects the courses that are offered. Not all courses are offered in a given year. In some cases, a course may not be available because it is not up to date or because it is being translated.
Specialized courses, such as the training of facilitators and of worker advocates, are offered on an as needed basis during each mandate. Typically, participants from two or more regions attend these national-level courses.
Members interested in union education should contact their region.
Click here to get contact information for CUPW Regions and Locals.